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Getting Started with AI Agents
Video Library
Watch our free videos to learn everything you need to know about Cognigy.AI: From foundation training, over advanced concepts to Conversational AI deep dive - browse our library and become a Cognigy.AI expert.
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How to's & Tutorials
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Agentic AI
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Best Practices
Contact Center Automation
Endpoints & Channels
- Azure Bot Services: Advanced Deployment with SSO (Microsoft Teams): SSO and Graph API Nodes
- Azure Bot Services: Advanced Deployment with SSO (Microsoft Teams): Apps Developer Portal
- Azure Bot Services: Advanced Deployment with SSO (Microsoft Teams): Azure Portal
- Azure Bot Services: Advanced Deployment with SSO (Microsoft Teams): Azure Active Directory Portal
- Azure Bot Services: Advanced Deployment with SSO (Microsoft Teams): Intro
- Amazon Connect: Intro
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Functions
Knowledge AI and LLMs
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QnA
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Transformers
Voice Gateway
- Cognigy Voice Gateway
- Setting Up a Carrier (SIP Trunk) in Cognigy Voice Gateway - Basic Configuration
- Voice Gateway: Using Lexicons to Improve Pronunciation in LLMs and Other Use-Cases
- Tutorial: Set up a Custom Voice
- Genesys Cloud CX – Voice Integration
- Cognigy Voice Gateway - Outbound Calling with Twilio
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Webchat
Webchat Plugins
Plug & Play Extensions
Explore Cognigy.AI Extensions and improve your virtual agent with natively provided software ecosystem integrations.
Getting Started
Microsoft
Salesforce
UIPath
Zendesk
Lab
Take a look at innovative and creative virtual agent examples to improve your customer interaction.
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- Microsoft Teams: Downloading images sent directly from phone camera or copy-pasted into conversation (inline images)
- Import IBM Watson Assistants to Cognigy.AI
- Bot to Bot communication using REST Endpoints
- Data Training Made Easy With Cognigy.AI & Chatito
- Importing FAQ content from Excel
- Help customers fill out forms
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