Cognigy Functions are Code Blocks that can be run inside your Cogngiy.AI installation and help you with long-running asynchronous processes, e.g. interaction with third-party systems HTTP APIs. They are independent of Flows but can be triggered from a Flow and can also use the "inject" and "notify" APIs to send their results back into a Flow.
Please note that Cognigy does not provide enterprise support for developed Functions. This repository is licensed under MIT, in which the community is responsible for the shared code.
- Download a Function of your choice from the library below
- Upload it to your virtual agent
|Salesforce Service Cloud||This function is used within the Salesforce Service Cloud integration and should be used together with the related Salesforce Extension.||See Code|