Cognigy Functions are Code Blocks that can be run inside your Cogngiy.AI installation and help you with long-running asynchronous processes, e.g. interaction with third-party systems HTTP APIs. They are independent of Flows but can be triggered from a Flow and can also use the "inject" and "notify" APIs to send their results back into a Flow.

Please note that Cognigy does not provide enterprise support for developed Functions. This repository is licensed under MIT, in which the community is responsible for the shared code.

  1. Download a Function of your choice from the library below
  2. Upload it to your virtual agent
  3. Done


Icon Name Description Source Code
Salesforce Service Cloud This function is used within the Salesforce Service Cloud integration and should be used together with the related Salesforce Extension. See Code




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