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Cognigy.AI Help Center
How to's & Tutorials
How to's & Tutorials
Follow our comprehensive tutorials to implement your use cases in Cognigy.AI
QnA
Exchanging data with Microsoft SharePoint
Exchanging data with Microsoft SQL Server (MSSQL)
Using CognigyScript in Twilio Twiml XML
How can I adjust the style of the Webchat Widget
Accessing Information about the Cognigy.AI API
Trigger Microsoft Power Automate Flows
See all 17 articles
Endpoints, Channels & Integrations
Twilio Flex: Hand over omnichannel conversations
Abbyy Vantage: Process documents within a conversation
Amazon Alexa: Intro
Amazon Alexa: Deploy an Endpoint
Amazon Alexa: Account Linking
Amazon Alexa: Add skills to Alexa for Business
See all 64 articles
Best Practices
Cognigy.AI Bot Building Checklist
Voice Gateway – Handling Homophones
Cheat Sheet: CognigyScript
Migrating from Cognigy.AI v3 to v4
Naming Pattern for more readable agents
Missing Pattern for human-like information gathering processes
See all 11 articles
Contact Center Automation
Cognigy Voice Gateway
Salesforce Service Cloud: Integrate Live Chat Handover
Cognigy Voice Gateway - Advanced Configuration
Amazon Connect
Facebook Messenger: Use Facebook Handover
RingCentral Engage: Handover Integration
See all 8 articles
Extensions
Extensions Overview
Getting Started with Extensions
Extensions Installation
Extensions Best Practices
Adding Child Nodes
Functions
Functions Overview
Functions – Refresh Access Token
Transformers
Transformers Overview
Transformers Installation
Transformer Concepts
How to use the Session Storage as Context in an Endpoint Transformer Function
Webchat
Webchat Overview
The Demo Webchat
Display teaser messages (Preview, Engagement)
Get the user's browser language
Helpful (CSS) Style Examples
Disable the message input field
Webchat Plugins
Webchat Plugins Overview
Get Started with Webchat Plugins
Webchat Plugins Installation
Display Plugin in Webchat
NLU Connectors
Dialogflow: External NLU
Microsoft LUIS: External NLU
Watson Assistant: External NLU
Cognigy CLI
Cognigy CLI Overview
Clone a Virtual Agent
Pull Agent Resources
Translate a Flow
Mobile SDK
Mobile SDK Overview
Sending & Receiving Messages
Cognigy Clients
Cognigy Webchat as Mobile Chat (IOS, Android)
Mobile App: Flutter
Single Sign-on
Auth0 - OpenID Connect
Auth0 - SAML2.0
Azure Active Directory
Google
Okta
OneLogin
Analytics & Business Intelligence
Step Monitoring with OData
Dashbot
