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How to's & Tutorials
How to's & Tutorials
Follow our comprehensive tutorials to implement your use cases in Cognigy.AI
QnA
Exchanging data with Microsoft SharePoint
Exchanging data with Microsoft SQL Server (MSSQL)
Using CognigyScript in Twilio Twiml XML
How can I adjust the style of the Webchat Widget
Accessing Information about the Cognigy.AI API
Trigger Microsoft Power Automate Flows
See all 16 articles
Endpoints, Channels & Integrations
Amazon Alexa: Intro
Amazon Alexa: Deploy an Endpoint
Amazon Alexa: Account Linking
Amazon Alexa: Add skills to Alexa for Business
Azure Bot Services: Deploy an Endpoint (Microsoft Teams)
Azure Cognitive Services: Analyze User Messages
See all 52 articles
Best Practices
Cognigy.AI Bot Building Checklist
Migrating from Cognigy.AI v3 to v4
Naming Pattern for more readable agents
Missing Pattern for human-like information gathering processes
Orchestrator Pattern for managing multi-flow projects
Gatekeeper Pattern to ensure GDPR compliance
See all 7 articles
Contact Center Automation
Cognigy Voice Gateway
Salesforce Service Cloud: Integrate Live Chat Handover
Cognigy Voice Gateway - Advanced Configuration
Amazon Connect
Facebook Messenger: Use Facebook Handover
RingCentral Engage: Handover Integration
See all 8 articles
Extensions
Extensions Overview
Getting Started with Extensions
Extensions Installation
Extensions Best Practices
Adding Child Nodes
Transformers
Transformers Overview
Transformers Installation
Transformer Concepts
How to use the Session Storage as Context in an Endpoint Transformer Function
Webchat
Webchat Overview
The Demo Webchat
Display teaser messages (Preview, Engagement)
Webchat Plugins
Webchat Plugins Overview
Get Started with Webchat Plugins
Webchat Plugins Installation
Display Plugin in Webchat
NLU Connectors
Dialogflow: External NLU
Microsoft LUIS: External NLU
Watson Assistant: External NLU
Cognigy CLI
Cognigy CLI Overview
Clone a Virtual Agent
Pull Agent Resources
Translate a Flow
Mobile SDK
Mobile SDK Overview
Sending & Receiving Messages
Cognigy Clients
Mobile App: Flutter
Single Sign-on
Auth0 - OpenID Connect
Auth0 - SAML2.0
Azure Active Directory
Google
Okta
OneLogin
Analytics & Business Intelligence
Step Monitoring with OData
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