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Cognigy.AI Help Center
How to's & Tutorials
How to's & Tutorials
Follow our comprehensive tutorials to implement your use cases in Cognigy.AI
Best Practices
Cognigy.AI Solution Accelerators
Cognigy.AI Bot Building Checklist
Building a Deployment Pipeline for Cognigy.AI Bots
Streamline your Agent with Intent Hierarchies
The Ultimate Guide to Cognigy NLU Training
Cognigy.AI Terms
See all 21 articles
QnA
Exchanging data with Microsoft SharePoint
Exchanging data with Microsoft SQL Server (MSSQL)
Using CognigyScript in Twilio Twiml XML
How can I adjust the style of the Webchat Widget
Accessing Information about the Cognigy.AI API
Trigger Microsoft Power Automate Flows
See all 40 articles
Endpoints & Channels
Twilio Flex: Hand over omnichannel conversations
Amazon Alexa: Intro
Amazon Alexa: Deploy an Endpoint
Amazon Alexa: Account Linking
Amazon Alexa: Add skills to Alexa for Business
Azure Bot Services: Deploy an Endpoint (Microsoft Teams)
See all 45 articles
Analytics & Business Intelligence
Step Monitoring with OData
Dashbot
Cognigy CLI
Cognigy CLI Overview
Clone a Virtual Agent
Pull Agent Resources
Translate a Flow
Contact Center Automation
Cognigy Voice Gateway
Voice Gateway: Identifying call disconnect events
Cognigy Voice Gateway - Outbound Calling with Twilio
Cognigy Voice Gateway - Advanced Configuration
Amazon Connect
Facebook Messenger: Use Facebook Handover
See all 8 articles
Functions
Functions Overview
Handling a welcome message with Transformers and Endpoints
Functions – Refresh Access Token
Mobile SDK
Mobile SDK Overview
Sending & Receiving Messages
Cognigy Clients
Cognigy Webchat as Mobile Chat (IOS, Android)
Mobile App: Flutter
NLU Connectors
Amazon Lex: External NLU
Dialogflow: External NLU
Microsoft LUIS: External NLU
Watson Assistant: External NLU
Single Sign-on
Auth0 - OpenID Connect
Auth0 - SAML2.0
Azure Active Directory
Google
Okta
OneLogin
Transformers
Transformers Overview
Transformers Installation
Transformer Concepts
How to use the Session Storage as Context in an Endpoint Transformer Function
Webchat
Webchat Overview
The Demo Webchat
Display teaser messages (Preview, Engagement)
Get the user's browser language
Helpful (CSS) Style Examples
Disable the message input field
See all 8 articles
Webchat Plugins
Webchat Plugins Overview
Get Started with Webchat Plugins
Webchat Plugins Installation
Display Plugin in Webchat
