There are two steps required if one wants to display a Webchat Plugin in the Webchat window:
- Install the Webchat Plugin
- Tell the Webchat to display it
For installing the plugin, please follow this guide. Finally, one can use a Say Node in order to tell the Webchat that it should display a specific Webchat Plugin with a related configuration. Therefore, a so-called DATA-ONLY Message is used, which will look similar to the following (Example: Rating Webchat Plugin):
One will find the data information, JSON format, on the GitHub page of the related Webchat Plugin:
{ "_plugin": { "type": "rating", "title": "Please rate us", "initialRating": 2, "size": "medium", "variant": "heart", "maxRatingValue": 5, "precision": 1, "rateButtonText": "Send Rating" } }
Please note that the JSON shown above changes from Plugin to Plugin.
Inside the Flow, one will see a simple Say node:
In order to improve the maintenance, one should use the node's style function and rename the label:
Result
As soon as the Say node is executed, the Webchat will display the following (Example: Rating Webchat Plugin):
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