Best Practices
- Cognigy.AI Bot Building Checklist
- Voice Gateway – Handling Homophones
- Cheat Sheet: CognigyScript
- Migrating from Cognigy.AI v3 to v4
- Naming Pattern for more readable agents
- Missing Pattern for human-like information gathering processes
- Orchestrator Pattern for managing multi-flow projects
- Gatekeeper Pattern to ensure GDPR compliance
- Repeat Last Intent Pattern for user-friendly voice bots
- Handle most FAQs in the NLU tab
- Wait for user input on the telephone with the Voice Gateway