Cognigy.AI Terms

Best Practices

• Cognigy.AI Bot Building Checklist 
• Cognigy’s NLU Execution Order Explained
• Difference Between Go To and Execute Node
• Explaining No-Translation Markers
• Best Practices: Testing your Virtual Agents with Playbooks
• Voice: Strategies for Hard to Understand Phrases
• Universal skills for Chat and Voice
• Avoid customer frustration
• Get the conversation going
• Best Practices: Building a Deployment Pipeline for Cognigy AI Agents