This webinar presents the latest development of Cognigy.AI up to v4.51
In this edition, join our product experts to delve into the ever-evolving world of Generative AI, advanced voice capabilities for contact centers, and how to bridge cross-channel communications gaps with multimodal service solutions.
02:55 Generative AI for enterprise contact centers
Faster bot building and elevated conversational experiences
14:13 Advanced voice features for customer service automation
Speech service support, STT hints, call recording, call transcription, and more
41:32 Introducing Cognigy xApps
Use cases, how it works, and underlying architecture
For a full overview, check out Cognigy.AI Release Notes.