In this episode of Cognigy Sessions we will dive deep into one particular component of Cognigy.AI: The Question Node. Question nodes are used to collect information from users but they are way more powerful than that. They can validate user input for a broad number of input types, auto-convert natural language to a machine-readable format, provide UI elements such as datepickers, and much more. They also allow to define granular escalation rules or make conversations flow naturally by dealing with overanswering and other enexpected input.
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