Challenge
You want to add your colleagues to your Cognigy.AI instance in order to provide working in a team. Every new team member should be assigned to specific virtual agents and must have specified access control.
Solution
In order to create a new user in your Cognigy.AI instance, you need to have the admin global role:
Afterward, please follow these steps:
- Login to Cognigy.AI
- Click on the Profile icon on the top-right corner of your screen
- Now click on Access Control
- Now you can create a new user with a Name, E-Mail Address and Password
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