Visible Attached Intents for Better Conflict Overview

A solution architect from Cognigy mentioned today how it is considered best practice to combine all the NLU into one flow, as opposed to different, compartmentalized flows. This is to have a better overview over intent conflicts and have everything intent-related in one place. Logic and flow chart can still be separated into different flows, obviously.

This seems like a tricky workaround for me, as domains can be ripped apart and make maintainability trickier.

Why not show the intents of attached flows in the main flow as well with potential conflicts? They could be separated into their respective flows, too.

See the attached quick-and-dirty mockup.


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