I have the webchat bot popping up on page load. I would like to delay the popup by 5 seconds but I would settle for the webchat bot appearing after 5 seconds. I did not see a Cognigy configuration for this.
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Delay popup of web chat on page load
Mike Pilman
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Official comment
Alexander Teusz (Cognigy)Hi Mike,
Since the webchat is configured in the index.html file, one can simply use JavaScript code to provide such a delay:
initWebchat('...').then(webchat => {
setTimeout(() => {
webchat.open();
}, 5000);
})Best
Alex
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Alexander Teusz (Cognigy)
This is post is related to: https://support.cognigy.com/hc/en-us/community/posts/360009872520-Configure-web-chat-to-pop-up-automatically
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