How do you present a hyperlink to the user in a web chat? I want to be able to show a hyperlink and move on in the flow. I can add a URL in a button but that stops the flow.

Didn't find what you were looking for?

New post
Was this post helpful?
0 out of 0 found this helpful

Comments

1 comment

  • Official comment

    Hi Mike,

    thanks for your request. Displaying links in the webchat is a pretty common use-case, so here is the answer:

    The webchat is a website as well, so that all of the contained components, such as the message bubbles, are website elements. Thus, one can use HTML inside a Say Node to display a link in the webchat. This could be done like the following:

     

    HTML Link = <a href="https://www.cognigy.com" target="_blank" style="color: white;">Click me</a>

     

    An example Say Node could look like this:

    This will be displayed in the webchat like:

     

    Please let me know if that works for you.

     

    Best

    Alex

Please sign in to leave a comment.