Library of Templates, Lexicons and Intent collections

Cognigy provides a large number of pre-built templates, lexicons, and intent collections for various industries and domains. Note that these resources are enabled in licensed enterprise deployments of Cognigy.AI and are not available for download directly.

If you need access to these resources as part of your evaluation in the Free Trial, please reach out to info@cognigy.com to receive support.

Industry

1. Insurance

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Generic Insurance

  • Orchestration Flows
  • [Intents] Insurance Glossary QnA: 86 items.
  • [Lexicon] Insurance Terms: 68 entities (Deductible, Claim, Reimbursement, etc.)
  • [Lexicon] Finance Terms: 150 entities (401(k), yield, trust, etc.)

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Health Insurance

  • Orchestration Flows
  • [Intents] 50+ Health Insurance intents
  • [Intents] Insurance Glossary QnA: 86 items.
  • [Lexicon[ Medical Conditions: 297 entities (vertigo, diabetes, OCD, etc.)
  • [Lexicon] Medical Professions: 66 entities (Podiatrist, Cardiologist, Chiropractor, etc.)
  • [Lexicon] FDA Approved Drugs: 3868 entities (Xanax, Pfizerpen, Zyvox, etc.)


2. Banking

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Retail Banking

  • Orchestration Flows
  • [Intents] 30+ Banking intents
  • [Lexicon] Finance Terms: 150 entities (401(k), yield, trust, etc.)
  • [Lexicon] Banking Terms: 102 entities (Savings Account, market fund, substitute check, etc.)
  • [Lexicon] Banking Professions: 123 entities (Trust Operations Manager, Portfolio Manager, etc.)
  • [Lexicon] Currencies: 171 entities (USD, EUR, Great British Pound, etc.)


3. Retail/Commerce

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FMCG

  • Orchestration Flows
  • [Intents] 30+ Commerce intents
  • [Lexicon] Cosmetics: 81 entities (wax, hair shampoo, lip gloss, etc.)
  • [Lexicon] Consumer Devices: 64 entities (doorbell, toaster, camera, PC)
  • [Lexicon] Tools: 115 entities (scissors, wrench, shovel, etc.)
  • [Lexicon] Consumer Goods Companies: 100 entities (NestlĂ©, Heineken, Nintendo, etc.)
  • [Lexicon] Decorations: 81 entities (Garland, paper lanterns, balloons, etc.)
  • [Lexicon] Food Items: 115 entities (beef, jam, oatmeal, etc.)

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Other
  • [Lexicon] Famous Movies: 1000 entities (Interstellar, RoboCop, 300, etc.)
  • [Lexicon] Famous Books: 102 entities (1982, Bible, etc.)
  • [Lexicon] Art Types: 109 entities (Landscape painting, tribal art, graffiti, CGI, etc.)

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Technology
  • [Lexicon] Mobile Device Brands: 117 entities (Apple, HTC, ZTE, etc.)
  • [Lexicon] Software: 146 entities (Microsoft Word, Salesforce, ServiceNow, etc.)
7.png Ordering / Delivery
  • [Lexicon] US Cities
  • [Lexicon] Zip Codes
  • [Lexicon] US States
  • [Lexicon] Countries


 
4. Travel/Tourism

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Tourism
  • Orchestration Flows
  • [Intents] 30+ Tourism intents
  • [Lexicon] Famous Landmarks: 91 entities (The Louvre, Empire State Building, Machu Picchu, etc.)
  • [Lexicon] Countries

 

Domain

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1. HR

  • Orchestration Flows
  • [Intents] 30+ Generic HR Intents
  • [Lexicon] HR Terms: 104 entities (Onboarding, Wage Drift, Union, etc.)
  • [Lexicon] Engineering Professions: 170 entities (Structural engineer, Industrial engineer, etc.)
  • [Lexicon] IT Professions: 109 entities (Cloud Architect, .NET Developer, IT Manager, etc.)
  • [Lexicon] Accounting Professions: 83 entities (Auditor, Chartered Accountant, Tax adviser, etc.)
  • [Lexicon] Organisation Types: 60 entities (school, council, firm, etc.)
  • [Lexicon] Nationalities: 243 entities (Afghan, Dutch, German, etc.)

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2. Finance

  • Orchestration Flows
  • [Intents] 30+ Finance Intents
  • [Lexicon] Currencies: 171 entities (USD, EUR, Great British Pound, etc.)
  • [Lexicon] Finance Terms: 150 entities (401(k), yield, trust, etc.)
  • [Lexicon] Accounting Professions: 83 entities (Auditor, Chartered Accountant, Tax adviser, etc.)
  • [Lexicon] Organisation Types: 60 entities (school, council, firm, etc.)
  • [Lexicon] Generic Business Terms: 85 entities (ROI, monetization, trademark, etc.)

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3. Marketing

  • [Lexicon] Marketing Terms: 100 entities (Qualified lead, Cost per Click, A/B Testing, etc.)
  • [Lexicon[ Mobile Devices: 100 entities (Samsung Galaxy S20, Apple iPhone 12, etc.)

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4. Customer Service

  • Orchestration Flows
  • [Intents] 30+ CS Intents (Order status, change account details, etc.)
  • [Lexicon] US Cities
  • [Lexicon] US Zip Codes
  • [Lexicon] US States
  • [Lexicon] Countries

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5. IT Service Management

  • Orchestration Flows
  • [Intents] 30+ IT Service Desk Intents
  • [Lexicon] Mobile Device Brands: 117 entities (Apple, HTC, ZTE, etc.)
  • [Lexicon] Software: 146 entities (Microsoft Word, Salesforce, ServiceNow, etc.)

 

Others

 

1. Small Talk

  • [Intents] 100+ SmallTalk en-US
  • [Intents] 100+ SmallTalk de-DE

 

2. Other Lexicons

  • [Lexicon] Celebrities: 600+ entities
  • [Lexicon] Demonyms: 300+ entities
  • [Lexicon] Holidays: 200+ public holidays globally
  • [Lexicon] Organizations: 1000+ companies
  • [Lexicon] Airport Codes

 


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