Figure 1: Example Extensions Page

Extensions enable a virtual agent to connect to any third-party system. With the help of these customized integrations, complex processes and procedures can be natively integrated into the AI. Ultimately, the nodes provided can be added to the respective flow as usual via the menu.

Please note that Cogngiy does not provide enterprise support for developed Extensions. This repository is licensed under MIT, in which the community is responsible for the shared modules.


  1. Download an Extension of your choice from the library below
  2. Upload it to your virtual agent
  3. Done

Library

Icon Name Description Download Version
AWS Use AWS Functions (S3, Lambda, Polly) Download 4.0.0
Bamboo HR Get General Employee Information Download 4.0.0
Cognigy Use Customized Nodes Download 4.1.0
Confluence Search your Confluence Download 4.0.0
DeepL Translate Text Messages Download 4.0.0
Elastic Search Search for items in Databases Download 4.0.0
Facebook Messenger Get the user's location Download 4.0.0
File Upload Upload files to AWS or Azure Download 4.0.0
Fuzzy Search Provide unspecific (fuzzy) searches Download 4.0.0
Google Maps Use Google Maps in your Chat Download 4.0.0
Here Get Geolocation Download 4.0.0
Google Translator Use the Google Translator Download 4.0.0
Hubspot Use Hubspot CRM Information Download 4.0.0
Jira Get Ticket Information Download 4.0.0
Kofax Start a RPA Robot Download 4.0.0
Language Detection Detect the language of a text Download 4.0.0
Microsoft Login and use the Graph API Download 4.0.0
Monday.com Integrate with Boards Download 4.0.0
News Get the latest news headlines Download 4.0.0
Open Weather Map Get the current weather information Download 4.0.0
ParcelLab Get package information Download 4.0.0
Random Cat Image Example Extension Download 4.0.0
Salesforce Live Chat Handover Download 4.0.0
Service Now Integrate with Service Now Download 4.0.0
Sunshine Conversations Performs Switchboard and Notifications tasks Download 4.0.0
Twilio Send SMS with Twilio Download 4.0.0
Voice Gateway Helper nodes for the Cognigy.AI Voice Gateway Download 4.0.0
Yext Provide detailed Yext entity information Download 4.0.0
Zendesk Create Tickets in Zendesk Download 4.0.0

 

How to's & Tutorials


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